Data Protection

Me44 Privacy Policy — Your Personal Data Protection

At me44, every member's privacy is a priority we take seriously. This document transparently explains how we collect, use, store, and protect your personal information at all times.

Updated: 1 January 2026
Bahasa Melayu
256-bit SSL encryption

Your data is protected in accordance with international security standards. me44 does not sell your personal information to any third party.

Me44's Six Data Protection Principles

Me44 upholds six core principles in handling member personal data — security, transparency, data minimisation, clear purpose, controlled access, and respected user rights.

Advanced Encryption

All data transmitted between your device and me44 servers is protected with 256-bit SSL encryption. Your financial and personal information cannot be read by any third party during transmission, giving you complete peace of mind.

No Data Sales

Me44 has never and will never sell, rent, or disclose your personal information to third parties for marketing or commercial purposes. Your data is used solely for account management, transaction processing, and improving our services.

Full Control in Your Hands

As a me44 member, you have the full right to access, correct, download or request deletion of your personal data. This process can be initiated through your account settings or by contacting our support team directly.

Secure Data Storage

Your data is stored in data centres equipped with multiple layers of physical and digital security. Access to member data is restricted to authorised me44 personnel only, with all access activity logged and continuously monitored.

Minimum Data Collection

Me44 only collects data that is genuinely necessary to operate your account and services. We do not collect irrelevant or excessive information. Every type of data collected has a clear purpose as stated in this policy.

Breach Notification

In the event of any data security breach that may affect your personal information, me44 is committed to notifying you within 72 hours and taking immediate action to address the situation and protect your data.

1. Introduction

This Privacy Policy is published by me44 ("we", "Platform") and takes effect from 1 January 2026. This document clearly and transparently explains how we handle your personal data when you visit me44.win, use our mobile app, or interact with any of our services.

Me44 operates as a licensed online entertainment platform and we take data protection responsibilities seriously. We understand that member trust is our most valuable asset, and that trust begins with transparency about how your data is handled.

By registering an account or using any me44 service, you consent to the collection and use of your personal data as described in this policy. If you disagree with any part of this policy, please discontinue use of our platform.

This Privacy Policy is to be read together with Terms and Conditions me44. Both documents together form a comprehensive agreement between you and our platform.

2. Types of Data We Collect

Me44 collects your personal data through several channels — directly when you register or interact with the platform, automatically during use, and in some cases through trusted third parties. The following are the categories of data we collect:

Identity Data
Full name Date of birth IC / passport number Mobile phone number Email address Residential address
Financial Data
Bank name & account number Registered e-Wallet name Deposit & withdrawal records Transaction history
Technical & Usage Data
IP address Device & browser type General location information Session activity logs Gaming behaviour data

Me44 does not collect sensitive biometric data such as fingerprints or facial recognition. Identity documents submitted for KYC purposes are stored in encrypted format and are only accessible by authorised compliance staff.

3. How Your Data Is Used

Every piece of data we collect has a clear and legitimate purpose. me44 will not use your data beyond the scope stated below:

  1. Identity verification and KYC — to verify that you meet the age eligibility requirement and to prevent identity fraud.
  2. Account management — to create, maintain, and protect your me44 account and provide seamless access.
  3. Payment processing — to process deposits, withdrawals, and ensure the security of all your financial transactions.
  4. Legal compliance — to fulfil obligations related to AML (Anti-Money Laundering), KYC, and mandatory financial reporting requirements.
  5. Fraud prevention — to detect and prevent suspicious activity, multi-account usage, or other fraudulent attempts.
  6. Service communications — to send important notifications regarding your account, transactions, and policy updates.
  7. Platform improvements — to analyse usage patterns in order to improve user experience, platform performance, and new feature development.
  8. Customer Support — to enable our team to resolve your issues quickly and effectively.

Me44 applies data processing based on the principle of limited purpose — we will not process your data for any purpose not stated above without obtaining fresh consent from you.

You may opt out of optional marketing communications at any time through the notification settings in your account. However, essential service communications cannot be unsubscribed from while your account remains active.

4. Data Sharing with Third Parties

Me44 does not sell, rent, or disclose your personal data for commercial purposes to any third party. However, there are limited situations where data sharing is necessary to properly operate our services:

  • Payment processors — registered payment partners such as FPX and e-Wallet processors receive only the minimum transaction data required to process your deposits and withdrawals. All such partners are bound by strict confidentiality agreements.
  • Game software providers — licensed game providers supplying content on our platform may process game session data for technical purposes. They do not receive your full identifying information.
  • Legal authorities — me44 will disclose personal data if required by law, court order, or direction from a legitimate government authority. We will notify you of such requests unless prohibited by law.
  • Technical service providers — cloud and security infrastructure providers that help us operate the platform may process your data as part of their technical services, subject to strict data processing agreements.

All third parties handling me44 data are required to meet privacy standards equal to or higher than this policy. me44 takes full responsibility for ensuring their compliance through binding contractual agreements.

5. Data Security Measures

Me44 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, loss, misuse, or disclosure:

  • 256-bit SSL/TLS encryption on all connections between your device and our servers — data transmitted cannot be intercepted or read by external parties.
  • Data encryption at rest — sensitive data stored in our databases is encrypted using the AES-256 algorithm, including financial information and identity documents.
  • Two-factor authentication (2FA) available and encouraged for all member accounts to add an extra layer of access protection.
  • 24/7 threat monitoring by our cybersecurity team, which monitors abnormal activity and unauthorised access attempts in real time.
  • Strict internal access controls — me44 staff only have access to the data required to perform their respective roles, with all access logged and audited.
  • Regular security testing including penetration testing and independent security audits conducted on a regular basis.
  • Secure data backups to ensure rapid data recovery in the event of a technical incident.

While no system can guarantee absolute security, me44 applies industry-best cybersecurity practices and continuously updates our security infrastructure to address the latest threats. You can play with confidence on our platform.

6. Data Retention Period

Me44 retains your personal data for as long as your account is active and for the required period thereafter to fulfil legitimate legal and business obligations. The following are general data retention guidelines:

Data Type Retention Period Reason
Basic account data As long as account is active + 5 years Legal & compliance requirements
Financial transaction records 7 years from the transaction date Financial reporting & AML requirements
KYC Documents 5 years after account closure AML compliance & regulatory requirements
Technical & session logs 90 days Fraud detection & security
Support communication data 2 years Service & quality reference
Marketing data (if permitted) Until consent is withdrawn Consent-based

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be personally linked to you.

7. Your Rights as a User

As a me44 member, you have clear rights regarding your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them:

Right of Access You have the right to know what data we hold about you and to request a copy of that data in a readable format.
Right to Rectification If any of your personal data is inaccurate or out of date, you have the right to request an immediate correction.
Right to Erasure You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Restriction You may request that we restrict the processing of your data under certain circumstances, such as during a dispute investigation.
Right to Data Portability You have the right to receive your personal data in a structured, digitally reusable format.
Right to Object You may object to the processing of your data for direct marketing or profiling purposes at any time.

To exercise any of the above rights, contact our data protection team via email at [email protected] or through the live chat on the platform. We will process your request within 30 business days of receipt.

8. Cookies and Tracking Technology

Me44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website. The following are the types of cookies we use:

  • Essential cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled as the platform will not function properly without them.
  • Performance cookies — collects information about how you use our platform, such as the most frequently visited pages, to help us improve performance and user experience.
  • Functional cookies — stores your preferences such as language, display settings, and other choices so you do not need to reconfigure them each time you log in.
  • Analytical cookies — we use internal analytics tools to understand platform usage patterns. This data is collected in aggregate and is not used to identify individuals.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect platform functionality. Continued use of the me44 platform after this cookie notice is displayed will be considered as your consent.

9. Child Protection

Me44 is an adult entertainment platform strictly restricted to individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.

We implement age verification procedures at registration and through the KYC process to prevent access by minors. Should we find that we have inadvertently collected data from a minor, we will take immediate action to delete that data and close the account in question.

If you find that a minor has registered for or is using the me44 platform, please notify us immediately at [email protected]. We will address the issue within 24 hours.

10. Amendments to the Privacy Policy

Me44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The effective date of the latest version is always stated at the top of this page.

When significant changes occur, we will notify you via:

  • Notices prominently displayed on the me44.win homepage.
  • A notification email will be sent to your registered address.
  • In-app notifications on the me44 mobile app.

We encourage you to review this Privacy Policy periodically. Your continued use of the me44 platform after any amendments take effect will be considered your acceptance of the updated terms.

If you disagree with any amendments made, you have the right to close your account and withdraw your valid balance before the amendment's effective date. Contact our support team to initiate this process.

11. Contact Our Data Protection Team

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by me44, our data protection team is ready to assist:

Data Protection Email [email protected]
Live Chat 24/7 Available on the me44 platform

Our team will respond to privacy-related inquiries within 2 business days. For official requests regarding user rights (access, deletion, data correction), processing time is up to 30 business days depending on the complexity of the request.

FAQ — Privacy Policy

No. me44 does not share, sell, or rent your personal information to any other company for third-party advertising or marketing purposes. Your data is used solely for operating me44 services, as detailed in this Privacy Policy.

Yes, you have the right to request deletion of your personal data. However, certain data is required by law to be retained, such as financial transaction records (7 years) and KYC documents (5 years after account closure). Data outside the scope of legal obligations will be securely deleted within 30 days of your request being received.

KYC stands for "Know Your Customer". It is an identity verification procedure required under international financial regulations to prevent fraud, money laundering and the financing of illegal activities. me44 requires your identification documents during the KYC process to verify your identity, confirm you meet the age requirements and protect the security of your account.

Your financial information is encrypted using AES-256 encryption at rest and 256-bit SSL in transit. Full bank account numbers are not displayed in the platform interface — only a partial number is visible for verification purposes. me44 staff do not have access to your complete financial information except under strictly limited and supervised circumstances.

Yes, the me44 mobile app applies the same level of protection as our website. All communications between the app and our servers are encrypted. The app also does not store sensitive information locally on your device. We encourage you to enable screen lock and biometric authentication on your device as an additional layer of protection.

Your Data Is Safe, Your Experience Is Protected

Me44 prioritises the privacy and data security of every member. With high-level encryption, a transparent privacy policy, and a responsive support team, you can enjoy thousands of premium games with complete peace of mind.

  • 256-bit SSL encryption on all transactions
  • Personal data is never sold or shared without consent
  • 24/7 Customer Support in Bahasa Melayu
  • User rights are fully respected
Bahasa Melayu